DJI Mavic Air 2 ESC Connection Error Code: 30085 problem

Good day everyone. It is a very sad day for me because I couldn’t fly my DJI MavicAir 2 because of this error that I am getting during take-off. First, I will explain to you what happened. On the afternoon of August 14, 2020, I used my 1^st battery marked as 1 because it still has 70% juice on it. I did a fly around my house and tried the dolly zoom and it was all going well. After doing so, I tried to do a short hyperlapse on Mt. Panamao because I saw a few clouds covering it. After doing so, the battery went to 30% so I decided to land the drone so I could do the next hyperlapse around the town which was saved on my waypoints. I landed the drone properly with no problem and swapped the second battery marked as 2. But when I tried to take off, I have now the error message that says “ESC Error” and when you click on it, it says ESC Connection error.Repairs required. Contact DJI Support for assistance (Code: 30085). It was really frustrating. 

I tried the 3^rd battery since I purchased the Fly more Combo and still the error was there. I tried researching online and asked some help from different Facebook groups that focuses on DJI Mavic Air 2. Some advised me to refresh the firmware thru the DJI Assistant 2 for Mavic app on my PC and I did that but still no avail. The error was still there. So, what I did is I contacted my dealer and asked some help. At this time, I am really decided to just send the drone back to them for repair. I emailed DJI Support but replied to me that they couldn’t help me right now because of some problem with the customs. I emailed the dealer for help also until I was instructed to send an email directly to the Service Center here in the Philippines. I have the number of the service center and called them. I was advised to send them the drone together with the whole package and email them all the details needed for the repair. And on the morning of August 16, 2020, I tried to turn on the drone again because I forgot to screen record my phone that shows the error message because that is one of the requirements needed for the repair. I was shocked that the error message is now gone after I took it out of the box. I snapped in the propellers and tried to hover the drone just to check if it still gonna get the ESC Connection error message. 

After I hovered it for a few seconds, I landed it and restarted the drone to check for the error message and voila, the problem is back. I got the ESC Error message again. At least I have its screen recorded so I could get to send them the video. I packed everything again and went immediately to LBC. 

Right now, it is on its way to Manila since I am in Visayas region, that’s gonna take 1 or 2 weeks to reach them since all courier service are on land trip right now due to this pandemic. 

I just hope that they could fix it or maybe replace it so that I could enjoy my Mavic Air 2 again. Fortunately, Jean from the DJI Service Center Philippines is very much willing to help.